Book on our site and save
up to 10%
over Booking.com
Check rooms and rates
From413US$ /night
Check-in
06Jun2025Select date
Check-out
07Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Chetumal \/ Pto. Juarez Highway, Km 289 10 Lote 2, Mz 70, Playa del Carmen, Mexico, 77710

Hotel The Royal Haciendas, a 4-star beach aparthotel with a full-service spa in Playa del Carmen Centro, features extensive gardens, sports facilities, a dive center, and a tour desk for sightseeing trips.

Luxurious Villa Accommodations

The Royal Haciendas All Inclusive Resort & Spa offers 252 accommodations with ocean-view terraces. The spacious villas sleep up to six people, featuring two bedrooms, double-sink bathrooms, fully equipped kitchens, and living areas with Murphy beds. Each unit includes a private whirlpool tub, laptop-compatible safe, and plasma TV with satellite channels.

Multi-Pool Complex

The property maintains four large pools, including two semi-Olympic lap pools and two infinity pools with integrated bars. A separate children's pool ensures family-friendly swimming options.

Sports and Wellness

The Royal Haciendas features two outdoor tennis courts, complimentary bicycles, and a health club. The full-service spa provides massages, body treatments, and facials, while hammocks throughout the property offer relaxation spots.

Beach and Attractions

Located 6 miles from Aeropuerto de Playa del Carmen, the property provides access to Playa del Carmen Main Beach and Mamitas Beach. Nearby attractions include Xplor Theme Park, Xcaret Eco Theme Park, and 3D Museum of Wonders.

View all

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Available transportation options

City Centre
Playa del Carmen 2.8 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 4.2 mi
Cancun (CUN) 32.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Limited time reception
  • Express check-in/ -out
  • Concierge desk
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Multilingual staff

Sports & Fitness

  • Outdoor tennis court
  • Fitness studio

Guest Parking

  • Kitchenette
  • Microwave
  • Toaster
  • Dishwasher

Services

  • Free valet parking
  • Room service
  • Laundry
  • Tours/Ticket assistance
  • Wedding services
  • Shops/Commercial services
  • Bell staff/Porter

Dining

  • Restaurant
  • Poolside snack bar
  • Coffee/Tea in lobby
  • Buffet breakfast

Children

  • Paid babysitting/ Child services
  • Children's pool
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room

Room features

  • Wi-Fi in rooms
  • In-room air conditioning
  • In-room safe
  • Terrace
  • Ironing facilities

Bathroom

  • Hair dryer

Self-catering

  • Kitchenette
  • Microwave
  • Toaster
  • Dishwasher

Media

  • Cable/ Satellite television
  • Telephone
Show more

Location

Chetumal \/ Pto. Juarez Highway, Km 289 10 Lote 2, Mz 70, Playa del Carmen, Mexico, 77710
Map view
Chetumal \/ Pto. Juarez Highway, Km 289 10 Lote 2, Mz 70, Playa del Carmen, Mexico, 77710
Nearby
Beach
Grand Coral Beach Club
1700 ft
Restaurants
Tributo Restaurant & Bar
1.6 mi
Calle Quinta Avenida 10

Reviews and Ratings

Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily return
6.0/10
Guest rating
Rooms
7.8
Location
7.6
Service
6.4
Dining
6.6
Guest reviews
6.0/10
based on 5 reviews
Nate
United States, March  2025
5.0/10

My stay at Hotel The Royal Haciendas was pretty great overall, but there were a few hiccups. The rooms were spacious and comfortable, yet I found the pillows a bit too soft for my liking. The service was friendly and attentive, although I did have to wait a while for room service at one point. The location was perfect for beach access, but getting to the main attractions took longer than expected. The dining options were delicious, especially the handmade pasta, but could use a bit more variety.

Rooms
7.0
The rooms were spacious and well-equipped, but the pillows were too soft.
Service
6.0
The staff was friendly and willing to help, though I experienced a wait for room service.
Location
7.0
Fantastic beach access, but attractions were a bit further than I hoped.
Dining
6.0
The food was really tasty, especially the handmade pasta, but I wanted more variety.
Facilities
6.0
Facilities were decent with good amenities, but some services felt a bit basic.
Isaac
United States, January  2025
5.2/10

My stay at Hotel The Royal Haciendas was mostly enjoyable. The rooms were elegantly decorated and quite spacious, though the air conditioning could have been more effective at times. The dining options were fantastic, but I did find the service at the pool a bit slow on occasion.

Rooms
8.0
The suite I stayed in was beautifully designed with spacious living areas and a comfortable bed. I loved the balcony view, which added a nice touch to my mornings.
Service
6.0
The bell staff was always friendly and helpful, but I found the poolside service to be somewhat inconsistent. I had to wait longer than expected for my drinks.
Location
9.0
The hotel's location was perfect, just a short walk from the beach and local attractions. I appreciated being close to everything without the noise.
Dining
8.0
I really enjoyed the variety of dining options available. The barbeque night was a highlight of my stay, with delicious grilled seafood and meats that were simply fantastic.
Facilities
9.0
The amenities like room service and the laundry service were convenient and efficient. I also loved the well-maintained pools and gardens, which added to the luxury feel of the place.
Daniel
United States, December  2024
7.0/10

My stay at Hotel The Royal Haciendas was mostly enjoyable. The rooms were spacious and comfortable, though I found the service to sometimes be a bit slow. The location was excellent, close to the beach, but navigating through the area could be tricky. Dining options were a highlight with delicious meals available, and the facilities contributed to a relaxing experience.

Rooms
7.0
I loved the spacious layout of the room. the bed was incredibly comfortable. However, I did notice that the decor felt a little dated.
Service
6.0
The staff were friendly and accommodating, though I experienced longer wait times for room service than expected.
Location
7.0
The hotel’s location near the beach was fantastic. but the surrounding area had some busy streets that were challenging to navigate.
Dining
8.0
Dining was definitely a standout. I particularly enjoyed the flavorful dishes and the waffles at breakfast were a treat.
Facilities
7.0
The amenities were quite nice, including the pool and laundry services. although I wish the gym had more equipment.
Joseph
United States, November  2024
6.8/10

My stay at Hotel The Royal Haciendas was lovely, featuring amazing views and spacious accommodations. However, I experienced a few hiccups with the dining options, particularly during peak hours. Overall, it was a pleasant getaway with some room for improvement.

Rooms
8.0
The accommodations were incredibly spacious and well-decorated, providing a comfortable retreat after long days of exploring. I especially appreciated the high-quality linens and the luxurious feel of the suite.
Service
7.0
The service was friendly and attentive, although there were times when the response could have been quicker. The staff was eager to assist, which I appreciated, but I noticed some delays at the bar.
Location
9.0
The hotel's location was fantastic! It was conveniently situated close to the beach and offered easy access to nearby attractions, which made my stay even more enjoyable.
Dining
6.0
While the dining options had some highlights, such as the succulent organic chicken, I found the dining experience could be chaotic during busy meal times.
Facilities
8.0
The facilities were impressive, from the well-maintained pools to the spa services. I particularly enjoyed the availability of room service, making it easy to enjoy meals in the comfort of my room.
Carl
United States, November  2024
6.8/10

My stay at Hotel The Royal Haciendas was quite enjoyable. The spacious rooms with their upscale amenities were a highlight for me, though the dining options left a little to be desired. The resort's location provided easy access to beautiful beaches, but it was a bit of a trek to the nearby town. Overall, a lovely experience with room for improvement.

Rooms
9.0
The rooms were spacious and well-appointed, with luxurious bedding and a lovely balcony that offered a relaxing view.
Service
7.0
The service was attentive; however, I did have to wait a bit longer than expected for room service on one occasion.
Location
6.0
The hotel's location was fantastic for beach access, though getting to downtown Playa del Carmen required a bit more effort.
Dining
5.0
Dining options featured fresh vegetables, yet the variety could use some enhancements, especially for dinner.
Facilities
8.0
The facilities were quite comprehensive, with convenient room service and free valet parking, which I appreciated.
Ready to discover our exclusive early booking deals?
Enjoy exclusive rates!
Check Rates
Check-in
06Jun2025Select date
Check-out
07Jun2025Select date
Rooms and Guests2 Guests, 1 Room